LEGAL & COMPLIANCE

    Privacy Policy

    Last Updated: September 2, 2026

    At GBP Discovery AI, protecting your business and personal information is core to how we operate. This policy explains what we collect, why we collect it, and how it is used across our Google Business Profile, PPC, web creation, and AI Voice services.

    01Information We Collect

    We collect information you provide directly and data generated through your use of our services.

    • Contact details: name, business name, email address, phone number, and mailing address submitted via forms, audits, or consultations.
    • Business data: Google Business Profile details, website URLs, ad account access, and performance metrics needed to deliver our services.
    • Voice & call data: call recordings, transcripts, and interaction logs generated by our 24/7 AI Voice receptionist, used to improve response accuracy.
    • Technical data: IP address, browser type, device information, and cookies collected automatically when you visit our site.
    • Payment information: billing details processed securely through our third-party payment processors; we do not store full card numbers on our servers.

    02How We Use Your Information

    • To deliver, operate, and optimize your Google Business Profile, PPC campaigns, website, and AI Voice agent.
    • To generate audits, reports, and performance dashboards for your account.
    • To communicate with you about your account, service updates, billing, and support requests.
    • To improve our AI models, 3D web frameworks, and service quality through aggregated, anonymized analysis.
    • To comply with legal obligations and enforce our Terms of Service.

    03How We Share Information

    We do not sell your personal information. We may share data with trusted third parties strictly to deliver our services:

    • Advertising platforms (e.g., Google Ads, Meta) to manage and report on your campaigns.
    • Google Business Profile APIs and related local search platforms to manage your listing.
    • Payment processors and business software providers that support billing and account operations.
    • Legal authorities when required by law, subpoena, or to protect our rights and users.

    04Data Security

    We use industry-standard safeguards, including 256-bit encryption in transit, access controls, and routine security reviews, to protect your information from unauthorized access, alteration, or disclosure. No system is 100% secure, and we cannot guarantee absolute security.

    05Data Retention

    We retain personal and business data for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your data at any time, subject to legal and contractual retention requirements.

    06Your Rights & Choices

    • Access, correct, or request deletion of your personal information by contacting us.
    • Opt out of marketing communications at any time via the unsubscribe link or by emailing us.
    • Disable non-essential cookies through your browser settings.
    • Request a copy of the data we hold about your business or account.

    07Cookies & Tracking

    We use cookies and similar technologies to understand site usage, remember preferences, and measure the performance of our marketing campaigns. You can control cookie preferences through your browser settings at any time.

    08Children's Privacy

    Our services are intended for businesses and individuals aged 18 and older. We do not knowingly collect information from children under 13.

    09Changes to This Policy

    We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The 'Last Updated' date above reflects the most recent revision.

    Questions?

    For questions regarding this policy, our compliance practices, or your data rights, please contact our team at legal@gbpdiscovery.com.